September 1, 2020

I hope this message finds you and your family well as our communities continue to respond to the challenges of the past few months. We here at C&F Bank are very proud of and thankful for the medical professionals, first responders, and the other essential workers who remain on the frontlines of the battle with the pandemic. We also appreciate the efforts of everyone in the community for taking recommended steps to keep everyone well. With that in mind, I have some important updates I would like to share with you as we approach the Labor Day holiday and the unofficial end of summer.

  • First, I'm pleased to announce that we will reopen our branch lobbies to serve you on Monday, September 14. You've been very patient with us over the past few months as we have sought to protect the health of everyone – both customers and employees – and we greatly appreciate it. As we reopen our doors, please know that we have taken many actions to protect both you and our C&F teammates. Don't forget, the Governor's Executive Order 63 requires wearing of approved facial covering while inside business locations such as ours. This is one of the very best steps we can all take to protect each other! We look forward to seeing you in our lobby again soon and will continue to serve you through our drive-thru facilities plus our substantial mobile banking options if that is your preference.
  • I am also pleased to share that we will offer uniform hours of operation for all C&F Bank branches beginning Monday October 5th. Every C&F Bank branch (both lobby and drive-thru) will be open from 9AM to 5PM Monday through Thursday and 9AM to 6PM Friday so you'll always know when we open and close no matter which branch you visit. We will also continue to offer Saturday hours at many of our branches across our footprint. Please visit cffc.com/locations for information on all of our locations plus branches with Saturday hours of operation nearest you.
  • Lastly, we're excited about the recent opening of our new C&F Financial Center at 3920 Lenox Avenue near the Shoppes at Stonefield in Charlottesville. This office offers C&F teammates to serve your personal and business banking needs as well as mortgage and wealth management services – all in one location. We also plan to open our new C&F Downtown Richmond Financial Center in late September and we'll let you know the exact date very soon.

Please know that we greatly appreciate your business and are fortunate that you have chosen us as your bank; we will respond to this privilege by continuing to give you the best service experience we possibly can and don’t hesitate to contact me at the link below if there’s something you think we can do better.

Sincerely,

Matthew's Signature

Matthew H. Steilberg
Director of Retail Banking
Contact me via Talk to the Top


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