Standing Guard Against Fraud

At C&F Bank, we are committed to protecting our customers’ financial information. In addition to taking every precaution against fraud, we want to equip you with reliable, convenient ways to keep your accounts secure. 

Stay Safe with Debit Card Fraud Alerts

Text Alert

We want to make sure that using your debit card is as safe and convenient as possible. Once we gain your permission, we will use text alerts as part of our ongoing fraud monitoring program. It is important to give us your current cell number.

Phone

As part of our fraud monitoring, if we suspect suspicious activity related to your C&F Bank Debit Card, we will call you. Please be sure that we have your updated cell number on file.

 

 

Stay Safe with the C&F Mobile Banking App 

Fraud prevention and early detection are at your fingertips with these Mobile Banking features:

Touch ID Login

By logging in with your unique fingerprint, you avoid the risk of using a password that could be stolen.

Real-Time Alerts

Always know what’s happening with your account in real time. Customize alerts according to your needs, choosing how and when the bank contacts you. 

Card Control

See a suspicious transaction? You have the power to turn your debit card off immediately.

eStatements

Paper bank statements are often plundered solely for their valuable data. Eliminate that risk by signing up for electronic delivery, choosing when you want to receive and view your statements.

Bill Pay

Pay your bills conveniently all in one place—without sacrificing security.

Instant Balances

In a rush or in a crowded environment? Access balances quickly and safely using the instant balance function.

Get Started with C&F Mobile Banking. Download the app now! 

Or, visit your local branch and ask us how we can help set up your Mobile Banking account.

Apple Store Button Google Play Store Button

  

Identity Theft

Identity theft continues to be one of the most reported consumer complaints each year, with losses estimated to be more than $9 billion annually. Learn more about how to protect yourself, and how to report identity theft:

Locking your Equifax credit report is an effective way to help provide additional protection against unauthorized access, and help stop identity thieves from opening new accounts in your name.

Report Mail Fraud

U.S. Postal Inspectors investigate any crime in which the U.S. Mail is used to further a scheme—whether it originated in the mail, by telephone, or on the Internet. If you feel you've been victimized by a fraud scheme that involves the U.S. Mail, submit a Mail Fraud Complaint Form to the U.S. Postal Inspection Service.

To learn more about mail fraud schemes, please visit:

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