Standing Guard Against Fraud
Electronic and check payment fraud, cyber security and other similar types of fraud have led to large losses and major legal costs to many businesses. Minimize your risk of business check fraud and the chances of having account information compromised with C&F Bank’s business fraud prevention solutions.
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Helpful Resources
Fraud Awarness Resources
Phishing: Don't Take The Bait
Phishing scams are on the rise. Learn how to spot red flags, avoid common traps, and protect your personal info. This guide breaks down how phishing works,...
Read more about this
Help Protect Your Church or Non-Profit from Scams
Protect your church or non-profit from scams like phishing, check fraud, and donation scams. Learn how C&F Bank’s Treasury Solutions, including Positive...
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Romance Scams
Many people use social media and online dating sites every day to meet their special someone. Unfortunately, instead of finding love, some end up being...
Read more about thisStay Safe with the C&F Fraud Prevention Solutions
We encourage all our customers to utilize the secure features of our online and mobile banking applications to help deflect fraud.
Touch ID and Face ID Login
Login to mobile banking with your unique fingerprint or facial recognition to avoid the risk of a password being stolen.
Real-Time Alerts
Customize real-time alerts to notify you when transactions are being conducted on your account.
Card Control
Lock and unlock your debit card in real-time, if you misplace it or fear that it may be stolen.
eStatements and Bill Pay
Eliminate risks by signing up for electronic delivery, and choosing when you want to receive and view your statements. Pay your bills conveniently all in one place without sacrificing security.
Mobile Deposit
Deposit checks through mobile banking directly into your account, right at your fingertips with our mobile deposit capability.
go mobile
If you have a smartphone or tablet, you can download our C&F Mobile app to
enjoy all the benefits of Online Banking wherever you are.
Trusted Contacts List
C&F Bank offers customers the option to create and manage a Trusted Contacts List, allowing you do designate individuals you trust for us to speak to in the event we have concerns about potential financial exploitation. We will only reach out to trusted contacts in good faith and under specific conditions, without sharing any personal, account, or financial details.
For more information on Virginia Code § 6.2-103.2, please visit law.lis.virginia.gov/vacodeupdates/title6.2/section6.2-103.2
If you're interested in identifying any Trusted Contacts, please visit your local C&F Bank Branch or call our Customer Support team at 800.296.6246.
Contact usWhat is a trusted Contacts list?
Pursuant to Virginia Code § 6.2-103.2, financial institutions may offer the opportunity to submit and update a list of trusted persons that a customer authorizes their financial institution to contact when there is reasonable cause to suspect that the customer may be a victim or target of financial exploitation.
when would we share information with a trusted contact?
C&F Bank will only share information with individuals designated as trusted contacts in the event we believe in good faith that our customer may be a victim or target of financial exploitation, and only if the customer is considered to be an elderly or vulnerable adult. Elderly or vulnerable adult is defined as any person 60 years of age or older or any person 18 years of age or older who is incapacitated.
What information can be shared with trusted contacts?
The disclosure to trusted contacts only indicates that there is reasonable cause to suspect that the customer may be a victim or target of financial exploitation without disclosing any other details or confidential, personal, account, or financial information.
managing your trusted contacts lists
At any time, you may choose to change or update your Trusted Contacts List by contacting us at 800.296.6246 or by visiting a C&F Bank branch location.