Welcome to Business Online Access

Business banking has never been easier and more convenient and our online enrollment is a simple, secure way to get you started.

Don’t forget to download the C&F Mobile Business Banking app. It’s just as secure with extra features for our business customers on the go.

 


Ready to Get Started But Have Questions?

Read the answers to some Frequently Asked Questions about Business Online Access.

Already Have Business Online Access but need to make a change?

If you are already set up with Business Online Banking but need to make a change, you will need to submit a Business Online Banking Request Form found below to establish a Security Officer and authentication password before completing the Business Online Banking User Access Request Form. Check out our Frequently Asked Questions above for more answers and see additional instructions below.

Forms You Will Need

Click on the forms below to add, modify or delete your online access.

Business Online Banking Request Form

Business Online Banking User Access Request Form

Instructions For First Time Enrollment

  • Complete the Business Online Banking Request Form.
  • You must be a signer on ALL business accounts to be the Business Administrator.
  • Enter your personal information and answer the ID authentication questions. Once you have been authenticated, you will not be asked to go through this process again.
  • You must agree to the terms and conditions found in the top left corner of the screen to complete the request form.
  • Select "New Business Online Setup" as the Request Type. Enter the Business Name and EIN/SSN.
  • Enter all accounts that you want to have access to online. All accounts must have the same EIN/SSN.
  • Identify the Security Officer and designate a password. This password is used to authenticate them when they are requesting new user access or updating business or user information on future request forms.
  • Once the request is submitted, both the Administrator and the Security officer will receive a confirmation email.
  • The Security Officer must complete a Business Online Banking User Access Request Form for each person who will have access to the business accounts. Enter the Business Name and EIN / SSN and select "Add New User" as the Request Type. Complete the form with the user’s information, the accounts they will have access to and what level this user will have.
  • For Additional Services, a selection of “Full Access” will give this user permission for the service on any accounts the user has the right to access online.
    The Security Officer will enter their name and password and submit the request.

Making Changes to your Business Online Access

The Administrator will use the Business Online Banking Request Form to change an Administrator, add or remove a Security Officer or to add accounts to the existing online banking. Select "Modify Existing Setup" as the Request Type. Enter your Business Name and EIN/SSN and the information being changed. Sign and submit the request.

The Security Officer will use the Business Online Banking User Request Form to add or remove an account access for an existing user or make adjustments to their existing account access. Select "Modify Existing User" as the Request Type. Enter the Business Name, EIN/SSN and existing User’s Name and the information being changed. Sign, enter password and submit the request.

Removing a User’s Access or your Business Online Access

The Security Officer will use the Business Online Banking Request Form to remove the business from Business Online Banking. Select "Delete Existing Online Banking Client" as the Request Type. Enter your Business Name and EIN/SSN. Sign, enter password and submit the request.

The Security Officer will use the Business Online Banking User Request Form to remove a User’s access from Business Online Banking. Select "Delete Existing User" as the Request Type. Enter the Business Name, EIN/SSN and the User’s Name. Sign, enter password and submit the request.

 

 

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