TeleBank24: 24-Hour Banking Services Are Just One Call Away – 800.296.4968

At C&F Bank, we are committed to providing secure and convenient ways to access banking services even when our branches are closed. This commitment has allowed us to provide after-hours banking services via helpful tools via our online and mobile banking resources as well as TeleBank24, our 24-hour automated banking system.

For your convenience, we’ve included a comprehensive guide to all the services included as part of TeleBank24.
 

Frequently Asked Questions:
 

What is TeleBank24?
TeleBank24 is C&F Bank's 24-hour automated telephone banking system that allows customers to check account balances, review transaction history, verify deposits, report lost or stolen cards, and access information about current banking offers by calling 800.296.4968.

Who is TeleBank24 for?
TeleBank24 is available to eligible C&F Bank customers who want to access account information outside regular branch hours. The service provides around-the-clock telephone access without requiring internet access.

How do I access TeleBank24?
TeleBank24 can be accessed any time of the day by calling 800.296.4968

What Bank Account Information Can I Access Through TeleBank24?
TeleBank24 gives you access to:

  • Current account balances

  • Current loan balances

  • Verification of check status

How Do I Check My Account Balance Using TeleBank24?
Checking account balances is among the first option when you call the dedicated TeleBank24 phone number. You will be prompted by the automated voice system utilized with the service.
 
Can I Report a Lost or Stolen Card Through TeleBank24?
Yes, TeleBank24 allows you to securely report lost or stolen C&F Bank debit cards and credit cards.
 
Can I Access Information on New Offers through TeleBank24?
TeleBank24 provides information on all current offers at C&F Bank. Available information includes:

  • Deposit rates

  • Calculations of future investments based on investment and rate offered

Can I Make a Deposit into My C&F Bank Account through TeleBank24?
No, TeleBank24 does not allow you to make deposits or transfer funds. Deposits can be made at any time via C&F Online Banking and the C&F Mobile Banking app.
To learn more about how you can make deposits outside of normal C&F Bank branch hours, visit our After Hours Banking page.
 
 
TeleBank24 provides C&F Bank customers with 24-hour access to essential banking information through a secure automated phone system. Whether you need to check balances, review account activity, verify deposits, or report a lost card, TeleBank24 offers a convenient way to manage your banking outside normal branch hours.

Have any questions about TeleBank24? You can contact C&F Customer Support by calling 800.296.6246 (Mon-Fri: 8am to 6 p.m. ; Sat: 9 a.m. to 12 noon) or submit questions or comments to our contact information form.

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